I assumed my drive is defective for those reasons, have contacted DirectHome for a replacement (although they have not bothered to respond at this point), and so I wanted to ask you what happens to your drive when you plug it in. REMstar PRO (INTERNATIONAL) 1006171 Encore Software and SmartCard Part ENCORE SOFTWARE 1001091 ENCORE SHIELDED COMMUNICATIONS CABLE (6 ft./1.83 m) 1000814 ENCORE 9 TO 25 PIN CABLE ADAPTER 532348 SMARTCARD READER STATION (Incl: universal supply, 115 VAC cord, and interface cable.
The CD that came with the card reader wont install unless it detects Encore Pro which is no longer sold to the public. I would think the little light on the drive would light up the minute it was plugged in, whether the drivers are installed or not, and mine does not light up no matter which computer I plug it into, nor does the Windows system "ding" like it does usually when it finds new hardware. Installing 'Encore Viewer' does not install the drivers needed to recognize the USB card reader (even though during the process I can select them and it says it installs it). ,hips,mindset,vista,margaret,verses,nightmare,exams,viewer,sensors,honda,vocals. It "appeared" to have installed the driver for the card reader since it warned me at the start that I should allow installation of the drivers despite the warning that would pop up, but then the software doesn't recognize that the card reader is present. like adding a card to the hand youve already sorted in a card game. A smart card is not included with the smart card reader. I just installed my EncoreViewer software yesterday. Smart cards are included with the Respironics recording machines we sell. EncoreAnywhere is a new Web-based patient management system from Philips Respironics that’s packed with benefits for you, your patients and your referrals.
I am curious to know if the light on your card reader comes on when you plug it into the USB port.